Life isn't always fair, in fact sometimes it can feel like everything is against you. It's at these moments that we need to know how to replenish, refuel and reenergise ourselves.

Motivation really is an inside job but when times are tough or life's feeling a little unfair, it's important to be reminded that we have the ability to change our state, regain focus and strive forward positively again.

If you feel like you need a good dose of motivation, then this week's guest Julie Cross will help get you jumped up and firing.

00:00:11:27 - 00:00:26:01
Warwick: Welcome to the marketers club podcast. The show all about helping you work smarter earn more and accelerate your success. And now here's your host Paul McCarthy.

00:00:29:21 - 00:01:10:03
Paul: Hello and welcome to Episode 27 of the market club podcast. I am your host Paul McCarthy and I'm here to help you market your talent so you can earn what you're worth and ultimately make more of a difference in the world. Great to have you company again for another episode. Now I think it was Mohamed Ali who once said everyone's got a plan until they get punched in the face. We all go into our days into our life into our respective years with goals and dreams in place and then sometimes life comes along and it sort of wacks us about and in that process we can lose some of the drive of some of the motivation we can lose focus on where we we were going and why we were going there in the first place.

00:01:11:01 - 00:01:45:06
Paul: We want to have a conversation this week about motivation about internal motivation how we keep ourselves fired up focused and on track to achieve our mission our purpose. There's no doubt that sometimes life is going to be unfair it's going to be difficult and maybe right now you find yourself in a place where things aren't firing the way that you'd hoped that you may be questioning or doubting the approach or whether you should continue any of these sort of feelings that can come over us. And we've all had them and we've all had these waves of doubt different times in our life.

00:01:45:25 - 00:02:18:04
Paul: So I've asked my guest this week Julie cross to join us to talk about how we find this motivation especially when it feels like it's lacking it's out of our control. How do we just fire ourselves back up again and reenergize and refocus so that we can get moving. And Julie is a master of this she spends her time travelling the world speaking on stages providing the audience with motivational ideas strategies to help them fire themselves back out no matter what the circumstances are. And Julie has faced some very tough circumstances in her life.

00:02:18:25 - 00:02:38:17
Paul: But she manages to remain resilient bounce back and positive about the opportunities that life presents. So this is a really inspiring conversation with Julie cross one that I really enjoyed. I don't want to keep you waiting any longer let's dive into our conversation about motivation. So Julie Cross welcome to the market jazz club podcast. Great to have you on the show.

00:02:39:27 - 00:02:42:03
Julie: Great to be here Paul. Thanks for the invitation. Very excited.

00:02:42:05 - 00:03:18:13
Paul: Its a pleasure. So I'm keen to have a chat about some work that you do you're you know a little bit around the speaking world as sparkles. We know you as a woman who dazzles and energizes people so I think that we all need a good dose of energisation, we need motivation now and especially if we're running businesses we might be needing to fire ourselves up we might be feeling flat. Sometimes it gets a bit tough out there. And also about the people around us how do we how do we motivate them. So let's talk about this whole idea of motivation and how we can tap into it.

00:03:19:21 - 00:05:00:01
Julie: Absolutely. Because it does seem you know it's a little bit of a mystery this mystery of motivation why some people more motivated than others why some people don't get up and go and others don't. And you know this seems to be a lot of people just might not want to arrive you know just knock on the door all would I get it jumping on me when I got to work. Where does it come from. But for sure we have to be self-motivated before we can motivate anybody else. So I think that that's a great place to start is our own self motivation. And I just think that we need to simplify a little bit. You know when when you look at motivation and you look at the energy around that we're talking passion we're talking enthusiasm we're talking about loving what we do. And with that comes an attitude and a feeling and an energy of motivation. So I think that we've got to look at these things rather than looking at passion as being noun something that we name. You know when I first started this business I was so passionate about it and so so motivated and now it's gone on a little bit I've had challenges. Now I don't feel as passionate and motivated. Well now's the time that passion actually becomes a verb it's an action word it's not no longer something that you're waiting to fall on you. It's something you've got to create. It's something that you say it's always to be passionate about my work. What would my face look like and make your face look like that if I was to be passionate about my business and somebody asked me how it was going what would I say. Well you know times are tough. You know how it is if you've been watching the news small business is down or would I not buy into that and so in and say predict what I wanted to be like. You know it's tough but we're on an upward spiral here. You know we're taking action where we can because action leads to motivation. And so we posture ourselves into what passionate would look like. And then the energy catches up with us. And so that's kind of the work to be done.

00:05:06:26 - 00:05:24:18
Paul: Yeah. Well I mean it makes sense that if you want to see it that you need to be at first so you've got to you got got to start acting and being that way. But are we talking about a kind of fake it till you make it kind of mentality or what we're talking about in terms of you know ourselves

00:05:25:07 - 00:06:17:28
Julie: When we had this some authenticity movement it was like We're not allowed to do that anymore. We've got to be authentic. So if I'm feeling down I need to be authentic about that and tell everybody I'm feeling down. So it's like the pendulum swings too far the other way. So it's not about not being authentic. It's not about not doing your feelings and emotions because if you don't do your feelings they'll do you. So it's not about any of that. But the truth still is. And when I talk to your team members and your staff and I've had leaders say to me if my staff are a bit tired how long should I let them be a bit tied up if you don't work. Never. I'm sorry I'm non negotiable on that. This is your work so you can't have a team that are coming in and going well you know they've asked for me to be very authentic. So the fact is I'm going to be authentic with you and honest and tell you that I'm feeling tired today and my passion and motivation really isn't here. So don't expect me to perform because I've been given permission to be authentic.

00:06:21:26 - 00:07:02:13
Julie: No you've got to I got to recreate yourself. You've got to. Now this is where the work part comes in because would it serve you to be in that energy space all day would you be able to do a good job are you likely to get a pay rise is your business likely to grow. So if it's not serving you then we need to muscle up mentally and say we are worth more than that. So although I feel tied and I feel a little bit demotivated I actually could do something about that because I can grab my thoughts and with changing my thoughts I shift my energy and I get on an upward spiral and this would serve me well today because I would perform well at work I would be the one that I would offer a new opportunity to with all of us consistently showing this self leadership.

00:07:05:00 - 00:07:41:02
Julie: And if I was a business owner then my business would start to be on an upward spiral because like energy attracts like energy. So it's about that. What do you deserve. You know it's it's it's not about denying feelings but it is about saying that at work we've got to muscle up you've got to leave some stuff backstage and get your onstage performance and if that's faking it I call it performing. So you know I get to go onstage and speak to people. Well what do I say. What do I say when somebody says oh how are you today as I'm about to walk on stage or I turn around and go crap I'm terrible I'm tired I've had four flights this week I'm exhausted.

00:07:42:20 - 00:08:14:14
Julie: You know they're going to be looking at me gone all you the present again. Should be fun hey sit down, no this is not why I can do that I'm going to have to muscle up leave that stuff backstage and get on stage and give a performance. And by the end of that as soon as you get that first couple of minutes where you muscle up you get your energy up there. You talk like you're passionate you make your voice sound like you then your energy catches up with you and show and sure enough you're not faking it anymore. It's real. And that's the energy. Then you're walking off stage with to take to your next interaction. That's got to serve you well I would say that's going to serve you well.

00:08:16:27 - 00:08:38:15
Paul: So do you think that motivation wains for us sometimes because we're not clear on where we're going what our purposes and therefore when we inevitably hit obstacles and roadblocks that life's going to deliver for us on a regular basis that we then go into these slumps because the clarity of where I'm going is not strong enough to pull me through

00:08:39:21 - 00:09:11:20
Julie: Yeah I definitely think there is something in that. I think that we've always all got to have a goal a purpose something to see a vision that we're aiming for. But remembering you know that it's a little bit like you know when you're deciding to travel to a new place you look it up on a map or your GPS we've got to travel 300 kilometers to get there. But you know if you're on your way there and you get a flat tire or you know something happens and there's you don't just suddenly say look it's too hard to turn around and go home I don't want to do this anymore. You change a flat tire and you keep going because you know where you want to get to and there's that reward there for you.

00:09:13:01 - 00:09:59:13
Julie: There's a reason you want to go. So I think that you do need that definitely. But I think that what we've also got to remember is that the flat tires are inevitable that they the hard times are inevitable wherever your vision is whatever no matter how clear your passion is there's always gonna be a challenge along the way. Nobody promised us none of that. And I think that that's where this lack of motivation comes from is that everyone seems to be attached. That if I've got if it's challenging it must be working. You're right on track because anybody that's been really successful and enjoyed great success and the rewards has had to build those muscles of resilience and commitment and that comes from having a challenge. How can I build a muscle of resiliency if I'm not lifting a heavy weight. If I'm not given the challenge with which to practice resilience

00:10:02:02 - 00:10:22:10
Paul: That's sort of thing that you share a lot when you're on the stage when you're talking to audiences. Some of the challenges that you've faced and therefore the challenges to demonstrate for them that it doesn't matter what comes your way you still can find a way to fight your way through that to get where you want to go.

00:10:22:27 - 00:10:58:24
Julie: Yeah absolutely. And I just guess that with those challenges for me and that were a lot of personal challenges and what I've learned is that we can take we can take what we've learned personally and roll it into who we are professionally because we really are. We all allow that one person. You don't leave the self at home when you go to work every day. So now when I have a challenge professionally you know when I get somebody say something negative to me on a social media or troll me or say something really hurtful or after an event it doesn't affect me the way it used to because I have now got I can reframe it and say Julie you've been through bigger things than this.

00:11:00:17 - 00:11:37:04
Julie: You know I think I'm gonna have to let you go on this one. And a lot of people forget you're allowed to do that. You're allowed to. You know I call it cashing in your courage the courage that you've shown in other areas of your life. Remember that. That that's there waiting to be used and you're allowed to do that in your professional life and keep things in perspective and that's what the challenges do for us as well. And that helps us stay motivated because gratitude gratitude is a motivating emotion to feel. So when I lost my husband I have a great gratitude for life and joy and not letting small things steal my joy. So I would I wouldn't have that if I hadn't gone through that experience

00:11:38:08 - 00:12:03:04
Paul: In terms of negativity I think that I mean human beings seem hard wired to drive towards negativity. The news programs help to actually enflame a sense of outrage because we can tap into that. We know that people will more readily speak and share negative thoughts than positive thoughts so how does negativity or managing negativity play into our own motivations.

00:12:07:15 - 00:12:55:20
Julie: This is so key. I just actually said to somebody the other day oh you know you're watching the news and you really feel like there's no point that you know you're going to what's the point. You walk away you know we're burning we're flooding way or dying from Corona virus like it's just it seems like ridiculous. So I choose not to watch it. I choose not to feast on the news. If I can't say and say That's it that's self leadership that's being firm about who you are and the way you want to move through the world. Now that doesn't mean I don't keep myself educated about what's going on but I just don't sit there and watch the stories over and over and over and over again until every playing in my head and I choose not to partake in the rhetoric on social media about continually posting the negativity because as you said it just creates a spiral of negativity.

00:12:58:02 - 00:14:02:22
Julie: I don't want to feel that I don't want to be in that. So you say show strong self leadership. If I don't have anything positive to contribute to the conversation and if I'm about to write something and I say to myself will this in any way contribute positively to the situation that I'm speaking about them or them. And if that doesn't why would I write it. Why would I even involve myself in it. The best thing I can do now is actually go and do something to make me feel good. And then it's like you know it's a little bit like well if I don't post that I've donated to the fires. Does that mean I don't care and I haven't donated to the fires. It's a little bit like if it's not on social media it must be true. And so I think we've really got to guard ourselves emotionally against involved in all of that and that strong self leadership again that's making that conscious choice every time is to what you participate in and what you choose to remove yourself from. Because the best thing I can do for any disaster situation is keep myself in a positive frame of mind do what I can physically and emotionally for whoever is involved and then do my best in my circle of influence to keep everybody else lifted around me. That's the best thing I can do.

00:14:05:07 - 00:15:32:28
Paul: In my book I wrote about circumstance that I went through when I was young man being an office furniture removalists lugging furniture and I been reading a book at the time that a challenged me to go 24 hours without saying anything negative to anybody about anything and being a pretty positive guy. So this shouldn't be too hard. So I was going through my day and lugging the furniture around and about lunchtime one of my co-workers tapped me on the arm and he said Paul are you okay. And I said Yeah why so. Well you haven't said a word all day. And I started to realize that you know I was tapping into the very negativity that was happening around me and you know so psychologists have suggested a big determiner of our success. The people that we wrap around ourselves you know as you were mentioning sort of the circle of influence the people that you spend time with who have the great influence over you. So when you're surrounded by people maybe they are very close to you that might be family that might be a partner in particular when you're running a business that you you can be very fortunate where you get somebody who's really kind of you know the wind beneath your wings on a person. But a lot of people don't have that and I have people sort of dragging at them and doubting them and really putting pressure on their own motivation their own self belief. Any strategies or thoughts about what we can do to guard ourselves against some of that. Because you know there are some people in our lives that we won't be able to jettison the person but that we need to insulate ourselves from some of that's s how do we do that.

00:15:33:24 - 00:16:37:16
Julie: I just think that's where your own very strong self talk comes in and I think that it's. And I do have situations like this and I continue to. And obviously the people I still want to continue to have in my life yes it can be challenging. And so I think that I limit the amount of time I get caught up in the negative conversations. There are times where I will just start to retreat from that conversation if it's just spiraling down into being just a big cesspool of negativity. So and I think that it just requires a little bit of skill not to sort of be offending somebody all of the time. But there are ways that we can just choose not look out and just don't leave you have your opinion on that one. You know I think that we've got to let go of our need to be right. Sometimes you know even though we're thinking that what they're saying is very negative and it's I think that is no point trying to we we want to coach them because we want it to be better for them. But I don't know that it's their job to do that all the time. Sometimes it's our job just to let them have their opinion to be where they are and ask to have ours because once we get into trying to change their opinion to see our side of things it just gets more and more negative.

00:16:38:23 - 00:17:30:06
Julie: So I think that now when you just need to say well I'm just gonna have to leave you have your opinion and I'm going to have mine on that one. And I know when to kind of retreat but then I think it's important to make sure you've got lots of time to fill up yourself. So that's whether that's meditation, that's going out for that walk whatever it is reading something positive. I mean I have a huge library of self-help books. Jim Rohan said that your income will never exceed your personal development. And when I heard that quote you know I've always feasted on personal development books not because I'm a slow learner but because I like everybody else get depleted and need to fill myself up again. And so do whatever it is that fills you up to make sure that you keep your yourself filled up and make sure that you're balancing it with lots of positive people in your life. You know if you've got those people that you sort of after you leaving you feel the energy is low who is that person that you're ringing or what's that activity you're doing to lift yourself back up again.

00:17:31:04 - 00:18:16:23
Paul: So Julie a lot of the listeners to this show will be business owners entrepreneurs running companies of various sizes and they are going to have teams teams of people who they need to be motivated and I've always argue that motivation is an inside job but as a leader I need people to perform I want them at their best. What's my role in terms of the motivation of people we hear all of the time about the next generation and the Millennials and the entitlement and the lack of motivations and so forth. So what's the. You spend a lot of time with leaders and coaching around this space. What are some of the tips for us to pay attention to in terms of the motivation of the people.

00:18:18:07 - 00:18:59:21
Julie: Well I think it goes back to once again what I think is just some of the basics that sometimes we forget. I think that as we gonna get more technical that we sometimes forget the basics of people you know humans don't just bring their heads to work with them they bring their hearts to work with them and everyone needs to feel like they're needed. They need to be nurtured. They need to applauded. They need to feel like they're valuable. So I think that we've got to make everybody and no matter what job they're doing feel like that their jobs worthwhile that if they don't show up today fully with attitude as well as their skill then they just choose not show up because they just feel like a day off. Then it makes a difference it makes a difference to this business.

00:18:59:23 - 00:19:56:03
Julie: You are that important in this organization. So I think that as we employ new people let us engage them and enroll them in the big vision of what we do. I sometimes think we're not selling the big vision. You know you're not just a receptionist. You're not just a warehouse Packer. You are important cog in this wheel. You are important in this whole organization. So for you to do your job and let's thank them like that. Let's let them know when we've had that record month or record week that we couldn't have done it without all of those individuals that you've all done a great job. And sometimes I think we all just need some feedback even if it's not even if it's always positive feedback. We all just want to know how we're going. We just want to know that our existence matters and that somebody noticed today that we did or didn't do a good job. You know sometimes I think we resist coaching them through some poor performance thinking that they're going to be crushed but sometimes that's exactly what they're waiting for you know. I know so that I can do better for you.

00:19:58:01 - 00:20:58:12
Julie: So give me some feedback and train me you know I just get I am astounded that the lack of training in some customer service areas in organizations that there is an assumption that people know how to perform to the level of performance that you expect from them. You know we wouldn't expect somebody to know how to service a car without doing it mechanics apprentaship we wouldn't say to a hairdresser on their first day at 17 years old. Hi welcome to hairdressing. I see you're excited here's a client here's some sissors see how you go. We know that they've got to learn the art of cutting the art of servicing a car. The art of you doing all of those things. But why do we assume team members know how to service a customer. Well there's a customer see how you guys do they know how to engage with them effectively. Do they know how to handle a complaint. So it's this assumption that we're making and so therefore then we get poor level of performance so we're not getting the positive feedback that we're doing a great job. We're just hearing about the customers you know are unhappy with something. So I think we've got to get back to basics and build on from there.

00:21:01:03 - 00:21:57:20
Julie: And remember that everybody loves a little bit of praise. Everybody loves just to feel like they're doing a great job. Hey I just noticed the way that you engage with that customer doesn't have to be a big meeting. It's a two minute moment. I just heard the way that you're engaging with that customer. Thank you so much. You handled that so well really proud of you but you have that person walks away from that. Their shoulders will lift up the head will be lift up they will they will make sure their performance with their next customer is another level up. Well you thought that was good. You got nothing say nothing yet. Get a load of you know people will lift their level of performance to the level of belief that we as leaders showing them. Praising your team members in front of customers you know have you had Shane look after you in the show room before well Shane does a fabulous job his knowledge and expertise in this area is fantastic. So Shane's gonna be over in a minute and he'll be looking after you today. Now I'm telling you now Shanes heard that Shanes. Never felt more motivated to come over and give the best service possible. Simple things.

00:21:58:14 - 00:23:25:18
Paul: Role then as leaders is really to make sure. As has been stated in the past that our job primarily is to catch people doing it right. Oh absolutely. Stay away from being the Seagull manager and being out of site and then just crapping on the people but to really catch them doing it. Well I mean I think Gallup did a big study about satisfaction drivers at work and found that I don't think money came in the first 10. It was it was all about you know that I have a friend that might work matters that somebody notices and all of these emotional drivers I think Napoleon famously once said A man will do a lot more for a ribbon than he will for money. So this sense of acknowledgement and and creating that as leaders and doing this sort of work. I mean how do we instill this in our teams. How do we get our teams functioning and thriving like that. Because I mean I encounter lots of entrepreneurs in my program who one of the constant challenges will be the teams and getting their teams performing the way they want to. So the recruitment process I'm thinking of one that tried both ends of the spectrum hiring someone highly experienced who they later found out was you know quite lazy and not doing that. And then and then went for the youngster at the other end too just was so unskilled and it was just too hard and couldn't get there in terms of motivating people and keeping them on track. What are some of the things we need to pay attention to.

00:23:26:24 - 00:24:23:28
Julie: Well I think I'd say it's really about the culture then isn't it. You know so it's about that culture and the standards that when they arrive there and I mean I suppose that you know there's that sign that says you can't send ducks to eagle school if you want Eagles hire Eagles. So we've always learned as a leading higher on attitude and then teach skill too. But of course you need a bit of both and depending on where you're at in your business etc and that quality the roles that you've got available so sometimes they don't arrive all self-motivated. That's exactly right but highly skilled. And I think that that we've got to have a culture that when they arrive say that the culture say is that this is who we are that you can feel the energy in that beforehand. And that's going to start at the top. You know when I talk to leaders and and so if a sporting team isn't performing or there's a bad culture there who did their sack they sack the coach they don't sack the team they start at the top and say that we've got a problem at the top here and that's that bit of a bitter pill to swallow but it actually does it starts there.

00:24:24:08 - 00:25:04:12
Julie: So it's got to start at the top as the leader and say well what what am I projecting when I'm walking every morning what am I projecting to my team. And it was actually one of my team members that brought this up to me because he had a go at me one day I did this little skit of what I'm like walking in the salon that I'd walk in apparently all negative didn't want to talk to anybody till I had my coffee did all that and then I'd get on to do my morning meeting and also miss motivation. And so it wasn't congruent. I wasn't congruent with what I was presenting the culture that I was actually fostering wasn't congruent with that little moment on stage. So I had to change what I was doing because I was being watched and felt by my team members would watch me. So making sure from the top that we are illustrating and walking and talking.

00:25:04:18 - 00:25:47:01
Julie: Exactly the kind of culture that we want and the energy that we want to now and our our showroom or in our business on our stage. And so how are we speaking to team members let's start there. And then of course we're encouraging team members to be doing that for each other. It's that connecting thing. You know I know I was talking to one big group about this now hard it this now with staggered work hours et cetera to do meetings you know to get them all together in a room to do that meeting. And I do think that that is so important whenever you can to have that meeting where you're all together celebrating each other etc. But if you can't you know these social media chat rooms now there's some WhatsApp chat rooms putting positive little quotes in there celebrating team members in those spaces.

00:25:47:22 - 00:27:06:28
Julie: You know there's all those ways that we can still be doing it and finding ways to do what you have to get creative about how we stay connected with everybody. The other thing that motivation I just wanted to make sure I got this thing is that motivation is actually action. I think sometimes we wait to take action until we feel motivated. But what we forget is taking action gets us motivated. So the minute we take action and stop doing something we will then become more motivated about whatever that is that take the going for a walk in the morning thing. We don't always feel motivated to go for the walk but nobody gets back from the walk and goes I'm so annoyed at myself for doing for doing that. I feel so demotivated now about exercise, you know you always come back feeling more motivated to do it again and feeling so good about yourselves. And it's the same with leadership or with doing something you know just getting something started. Just walking in tomorrow and saying to a team member you know I think I've been I think I've been a bit remiss in that I haven't been pointing out to you lately how well you're doing and how valuable you are in this organization. So I just need to take a moment to let you know that have I told you that lately. Just something. Just do something and then you will notice the change in energy that happens and then notice that that that's getting something started and then team members are all was learned from that and start doing that for each other and letting each other know you know. Thanks for helping me out with that one that was really helpful appreciate that.

00:27:07:18 - 00:28:22:17
Paul: Going back to the my furniture removal days I remember that as a young man and usually doing part time and on the weekends while I was studying and then there was a long school holiday and they offered me the opportunity to do a permanent position in a building with one other removalists where there was all these chippies is refurbishing the building and so this is a nine to five five days a week. You lock it in good money. Excellent. Yes I was. I'll be in there and I'll get in there and the very first day as where the chippies worked was a big room and they had mats and my job was to sweep that floor space between then and morning tea. I think it was my only job. And so I'm lifting the matts and sweeping away and the other removalists came running over and grabbed me by the arm and he said What are you doing. And I said I'm I'm sweeping it's over this way. Yeah but don't lift up the mats because then they're going to want me to do that all of the time. So you know I lasted three days there because I couldn't I couldn't stand it cause there was just nothing to do and it was more about hiding and doing this sort of half assed job. So again it comes back to your point. You know when the culture is like that when the when the power is bringing that negativity in then that's what people will feed on if they stick around with it. So I myself I think that's right.

00:28:23:23 - 00:28:59:15
Julie: That's right. And so they lost a good employee because their culture wasn't one of keeping those cut that that standard of employee. And so if you want to attract a high standard of employees then have a high standard of culture and you know a place that people want to work at and want to be recognized for doing the extra. As opposed to trying to hide. That's exactly right. So once again it's a full circle thing it's a full circle thing you know you stop there with your culture then suddenly you're attracting people that need less leadership they've got more self leadership a high sense of self leadership so therefore your job becomes easier. The culture is easy to maintain.

00:29:00:02 - 00:29:52:07
Paul: Well I love the idea that you've been reinforcing for us which is that this isn't an action word that it's about movement. It's about doing. I'm a I'm all about ready fire aim, I'm all about movement action before perfection about getting going because I think that that's where results happen and I think what you're pointing out for us is that motivation is no different. If we sit around waiting for motivation to find us it's it's akin to the person sitting in front of the fire waiting for it to give them heat but not being prepared to put in the woods so we have to fuel that up. Last Thoughts. Julia in terms of motivation what we can do to keep ourselves firing and focused and moving forward with what it is that we want to achieve. How do we how do we stay on track and make sure that we we bring the energy that we need each day to achieve the goals and dreams that we've set for ourselves.

00:29:53:09 - 00:30:43:13
Julie: Well I think firstly just remember that you're worth it you're worth finding that motivation that great energy for and I think it always comes back to that. The relationship we have with ourselves it's knowing that you're worth that. So I think it's got to start there. And I think it's that we forgot and I'm just trying to think who said this. So if you know please let me know. But the saying is that you are the quote is that you are not your thoughts you are the thinker of your thoughts. And it's our thoughts that create our energy and our motivation. So it's my energy is feeling very low chances are it's because something I'm thinking is taking my energy there. My reaction to a situation the way that I'm responding to something it is taking me there. So I don't have to think that thought anymore I can muscle up because I'm worth it change my thinking to a more positive reframing of that situation.

00:30:46:13 - 00:32:10:28
Julie: And then suddenly like when I get some negative comments on social media. A few years ago I did this bikini post that went viral got lots of likes lots of social media exposure was on TV was in magazines but I got my fair share of trolls I got my fair share of negativity. So when the negativity comes it hurts. But life hurts. Let's just relax into that sometime life hurts success hurts So we'd heard. But what do I do. Do I stop letting my light shine because of a few negative people or do I choose to reframe the situation muscle up mentally and concentrate on all the people that made a difference to and keep letting my light shine. And so you consciously have to make the choice as to what would serve you best. So I think we've gotten how strong we are and how much we are worth it. And we need to give our life the respect it deserves. Life is such a gift. So let us you know that's motivating in itself that we wake up another day and that we have the gifts so give you a life the respect that you deserve. If your thoughts aren't serving you what the thoughts that you are thinking right now then change your thinking lift your energy lift your motivation and if you're having a down few moments it's actually okay you're allowed to you're allowed to let yourself relax into feeling a little bit sad for a little while if there's a sad situation or a little bit down because you've gotten knocked down again and you feel like the rug got pulled out from under you.

00:32:12:00 - 00:32:55:23
Julie: You're allowed to have a moment of going you know a little bit of a little pity party and say gee this is feeling a bit exhausting and then go and do something nice for yourself lift your energy remember alot of people of gone before you this is this reframing that I can get up again I can get stronger I can get through this this is what success is about you climb the mountain it hurt you get blisters but you lean into it you have got this Julie get up. Let's do this. It hurts a little bit. You want to see the views didn't you. Well this is the price you pay for the views. You know we keep asking young people what do you want to do. What's your passion what do you do. I think the question should be What are you prepared to do. Because you've got to be prepared to do the tough times to get to the beautiful views. So let's be prepared for that. We've got this we've got this.

00:32:57:06 - 00:34:27:18
Paul: There is a documentary with a comedian Dilsharn who is interviewing three young comedians who are starting out in their careers sitting around having a conversation. And now we're talking about the journey of comedy. And he said Well the first thing to come to be aware of when you start this journey is that you're going to be rubbish for the first three years and you've got to be willing to do that. So are you willing to do that. And if you are then you have a chance to come out the other side as an accomplished comedian and I think that in a world where we are so hard wired for instant gratification and everything has to be ready so fast that we are sometimes not willing to do the hard yards the longer trip to get the thing that we really want. And that's what this is really about. This conversation is just to remind people that they are worth it and they do need to know they have the power to adjust the way they're thinking about something when it's not working that day. They can refuel themselves and they need to refuel themselves and to to come and start with the reality that life will hurt sometimes because that is life. And if we are naive enough to think that that's not gonna happen then we're gonna run into problems pretty quickly. Julie in terms of people wanting to stay connected with you to be able to continue to get your amazing doses of motivation and bringing a bit of sparkle to our lives how can people do that.

00:34:28:10 - 00:34:34:24
Julie: Thank you Paul. The Web site's always best Juliecross.com.au And that's got all my links to social media there as well. So I'd love to stay connected.

00:34:37:03 - 00:34:47:11
Paul: Thank you so much for taking time out of what I know is a busy schedule to share some wisdom with us and to inspire us a little bit more motivate us get the juices flowing read it go out there run through a wall right now.

00:34:49:16 - 00:34:53:02
Julie: Oh thanks for the invitation. It's so nice to be with you and your listeners. Thank you.

00:34:54:00 - 00:35:27:13
Paul: So I hope you enjoyed that conversation with Julie cross. I know I was completely fired up when. By the time we'd finished recording that episode but it's a really good reminder that really the state that we find ourselves in that we've got to have triggers to be able to change that state when we're feeling a bit flat when things aren't firing and it's up to us to realign ourselves reenergize ourselves whatever it is we need to do as Julie said to replenish our best selves and take that out into the world youknow I've always contended that if we're in business we're in the energy transfer business.

00:35:29:20 - 00:36:08:22
Paul: When people come in contact with you they either get more energized or less and if we're gonna be successful in anything that we do in life then we're going to have to make sure that weare able to energize those people around us that they leave feeling better for the experience. And so that's an inside job we don't always feel like that but we're going to need to deliver that if we're going to get better results from our from our businesses and from our law side. I hope that you enjoyed that and we're inspired as I was and and now just can get focused and get a little more bounce back in your step and start to attack the day with a new level of vigor and energy that will take you forward in a positive way.

00:36:10:01 - 00:36:38:29
Paul: So thanks again for joining me for another episode of the markets club podcast. Great to have you with me. And I look forward to join you again next week with another really fascinating conversation where we're going to be talking about how you can create your own one page marketing plan one that you're not going to want to miss. So until we speak again. Take care. All the very best. I wish you the very best of luck with your businesses. But much more importantly with your lives. Bye for now